Privacy Policy

Our website address is:

This brief highlights the most important aspects of how the finance counsellor handles personal information.

Finance counsellor may collect, store, use, and disclose personal information in accordance with the Privacy Act of 1988 in order to carry out our functions or activities (Privacy Act).

Personal information acquisition

Finance counsellor may obtain personal information (including sensitive information) about you from you, your agent, or a third party.

Finance counsellor may also acquire personal information from you through our website and social networking sites like Facebook, YouTube, and Twitter. We use this information to communicate with you and the general public.

Personal information use and disclosure

Finance may use and disclose information gathered, including personal information, for the primary reason for which it was gathered. Finance may also use and disclose your personal information for a secondary purpose if the APPs allow it.

Personal information access and rectification

According to the Privacy Act, you have the right to request access to and correction of personal information that we hold about you.

You can contact us to request access or correction, and we must answer within 30 days. If you request it, we must provide you with access to your personal information and take reasonable efforts to amend it if we believe it is inaccurate.

Changes to the Privacy Policy

We have the right to change Privacy Statement at any time. The most recent version of the Privacy Policy will always be available on the Site, with the “Effective Date” shown at the top. If our practices change, technology changes, or we add new or change existing services, we may revise and update this Privacy Policy. If we make material changes to our Privacy Policy or how we handle your personal information, or if we intend to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time such information was collected, we will provide you with a reasonable opportunity to consent to the change.

If you do not consent, we will use your personal information in accordance with the terms of the privacy policy in place at the time we got it. You are presumed to consent to our then-current privacy policy if you use our Site or services after the Effective Date. We shall utilise previously received information in accordance with the Privacy Policy in force at the time the information was obtained from you.

How to Submit a Complaint

You have the right to make a written complaint regarding how we handled your personal information. We will react to your individual complaint as soon as possible. You can submit your complaint on our email id :

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